top of page
-
What is required for Boarding and Daycare?To book boarding and daycare, you must first complete the new client forms. From there, you will need to use our platform to book your first daycare as a trial! In addition, all dogs are required to be spayed/neutered, up-to-date on distemper, parvo, rabies and bordetella vaccines, as well as heart worm and flea preventative. ALL DOGS are required to be crate trained.
-
Do you use crates?Crates are used for safety purposes at Holly's Dog Sitting and each dog should be comfortable being in a crate if necessary; however, how long your dog is in a crate, or if they are at all will depend on their own temperament. Some dogs at Holly's are not crated at all during their stay. Please feel free to message me if you have questions!
-
What is my dog's experience like for boarding & daycare? Do you send photos?Unlike a boarding or daycare facility, Holly's Dog Sitting can offer an at-home experience for your dog; they can snuggle up on the couch with humans all day or play with others in our fenced in backyard. Dogs are never left alone for more than 4 hours at a time, and are rarely in a crate. We get lots of compliments on our updates, which are provided 2-3 times a day consisting of videos and/or photos of your dog!
-
Do you accept puppies?Yes! Once your vet has cleared them for boarding and daycare we will accept them and they do not need to be spay/neutered until 6 months. Extra fees may apply due to additional supervision, cleaning and potential damages. This fee may also apply to any dog who shows marking behavior or is not potty trained.
-
What time can I drop off and pickup my dog?Drop off and pickup times need to be scheduled in advanced at the following time frames: Monday - Thursday: 7:30am-6:00pm, 8-9pm Friday: 7:30am to 6:00pm Saturday: 9:00am-1:00pm Sunday: 9:00am - 9:00pm We do not go outside of these hours for any reason. If you return from your trip early, you are subject to our cancellation policy. We still will not offer pickups outside of these hours. Please treat your drop off and pickup like an appointment - if you are 15 minutes late, we will cancel or reschedule. **Please keep in mind boarding is for 24-hour periods only. If your pickup is past the hour you dropped off, extra fees will apply.
-
How many dogs do you have at a time and how do you ensure safety?On average we have about 3 daycare dogs and 2 boarding dogs, however the total limit for daycare and boarding will be between 5 and 8 dogs based on temperament. To ensure safety all dogs are on a "supervise or separate" policy. Dogs are never allowed to roam free with dogs without supervision. Play is heavily supervised and broken up when it starts to get too rough. Each dog coming in is temperament tested with my own dogs before meeting other dogs so I can match them appropriately with dogs of the same temperament. This introduction process is highly structured and can sometimes take hours, I recommend booking a trial daycare in advanced. In addition, you will sign a vet release form and I am fully insured to handle any situation that occurs.
-
Do you have breed or size restrictions?Breed restrictions are something I faced myself owning a German Shepherd Husky mix. While there are some breed characteristics that allow for some breeds to be higher risk, every dog at Holly's Dog Sitting is accepted on a case by case basis. Any dog, regardless of breed, that displays reactive or aggressive behavior is unacceptable and will be required to be picked up immediately. We do have a 100lb weight limit for Boarding and Daycare
-
What is your Cancellation Policy?Any time a stay is modified or cancelled, the owner must notify Holly's Dog Sitting within 7 days of the start date of that booking. If owner fails to notify Holly's Dog Sitting within this time frame, owner will be required to pay 25% or $25, whichever is higher. This policy is strict as there are limited spots and cancellations impact other families plans when they cannot board their dog with us. This policy also applies to cutting your trip early!
-
What are your prices?Because we offer a variety of services, prices can be found on the pages of the services you're interested in! A few fees to be aware of: Boarding is for 24-hour long periods. This means if you drop off early but pickup past the time you selected for drop off, there may be a daycare fee. Daycare hours end at 6pm, if you pickup past 6pm, we will add a fee. Please feel free to inquire about additional fees and pricing.
bottom of page